Whenever two people meet, there are really six people present. There is each man as he sees himself, each man as the other person sees him, and each man as he really is.” - William James Even though William James may have been talking about the interaction between two people, I believe the same can be said of organisations.
This may sound a little 'fluffy' to some, but compassion is fast becoming an essential aspect of modern business. So what exactly does it mean and how is it different from sympathy or empathy?